From key to working.

Everything we tell customers on the phone, written down: installing, activating, upgrading and fixing Microsoft Office and Windows — in plain English, with the error codes people actually see.

Office · PC15 min How to install and activate Office 2024 on a Windows PC Step-by-step: redeem your Office 2024 product key, download the installer and activate Word, Excel and PowerPoint on Windows 10 or 11. 6 stepsRead guide Office · Mac15 min How to install and activate Office 2024 on a Mac Install Office 2024 for Mac from your product key: check macOS compatibility, download the .pkg, activate Word and fix the common licence prompt. 6 stepsRead guide Windows · PC5 min How to activate Windows 11 with a product key Enter a Windows 11 Home or Pro product key, confirm activation, link it to your Microsoft account and fix the common 0xC004 activation errors. 5 stepsRead guide Windows · PC10 min How to upgrade Windows 11 Home to Pro without reinstalling Use a Windows 11 Pro key to upgrade Windows 11 Home in place — BitLocker, Remote Desktop and Group Policy, with your files and apps untouched. 6 stepsRead guide Office · Any20 min How to move your Office licence to a new computer Transfer a one-time Office 2024 or 2019 licence to a new PC or Mac: deactivate the old machine, reinstall from your Microsoft account and activate. 5 stepsRead guide Office · Any10 min How to fix the most common Office activation errors Unlicensed Product, "key already used", 0x80070005 and sign-in loops — a checklist that clears almost every Office 2024 activation problem. 6 stepsRead guide Project · PC15 min How to install Project Professional 2024 alongside Office Install and activate Project Professional 2024 next to an existing Office installation, match the 32/64-bit version and start your first schedule. 5 stepsRead guide Visio · PC15 min How to install Visio Professional 2024 and draw your first diagram Install and activate Visio Professional 2024, set measurement units and page size, and connect an Excel sheet to a data-linked diagram. 6 stepsRead guide Windows · PC45 min How to clean-install Windows 11 from a USB stick Create a bootable USB with the Media Creation Tool, boot from it, enter your Windows 11 key and finish setup — the complete fresh-install walkthrough. 7 stepsRead guide