Who we are
ZED WEBTECH ("we", "us") is a registered business in South Carolina, USA (Reg. No. 251201-1111328) with its office at 1615 Miller Rd, Hodges, SC 29653. We are the data controller for the personal information described here. You can reach us at FinTech@zedwebtech.com or (839) 273-6762.
What we collect
| When | What | Why |
|---|---|---|
| You place an order | Name, e-mail address, the product and quantity, amount paid, the last four digits and brand of your card, a payment-gateway transaction reference, your IP address | To deliver the licence, issue a receipt, prevent fraud and meet tax and accounting law |
| You send an enquiry | Name, e-mail, optional phone number, the topic and your message | To answer you |
| You sign in to My Account | Your e-mail address and a hashed one-time code (deleted after use or expiry) | To show you the orders placed with that address |
| You leave a review | The name you choose to display, your rating and text, linked to the order | To publish the review after moderation |
| You make a privacy request | Name, e-mail, the type of request and any details you give | To fulfil the request and keep a record that we did |
| You browse the site | Standard server logs: IP address, pages requested, browser type, time | Security, debugging and capacity planning |
What we never collect: full card numbers, CVV codes or card expiry dates. Those are entered into secure fields hosted by our payment processor and are tokenised before anything reaches our server. We do not buy data about you from third parties and we do not track you across other websites.
How we use it
- Delivering what you bought: generating the order, attaching a licence key, e-mailing it to you, showing it on the order page and in My Account.
- Support: answering enquiries, resolving activation problems, processing returns and refunds.
- Transactional messages: order confirmations, key delivery, sign-in codes, review invitations tied to a specific order. We do not send marketing e-mail.
- Fraud prevention: checking payment signals with our gateway and keeping IP addresses with orders.
- Legal obligations: tax records, accounting, responding to lawful requests.
- Improving the site: aggregate, non-identifying statistics such as which pages are read most.
Legal bases (for customers in the EU, UK and similar jurisdictions)
We process order and support data to perform a contract with you; sign-in codes and fraud checks under our legitimate interest in running a secure service; tax and accounting records to meet a legal obligation; and reviews on the basis of your consent, which you can withdraw by asking us to remove the review.
Who we share it with
Only with service providers who need it to do a job for us, under contracts that restrict what they may do with it:
- Payment gateways (the gateway named on your receipt) — to charge your card and handle refunds. They process your card details directly under their own privacy policies.
- E-mail delivery service — to send order, support and sign-in e-mails.
- Hosting provider — the servers this site and its database run on.
- Professional advisers and authorities — accountants, lawyers, tax authorities and law enforcement where required by law.
We do not sell personal information, and we do not share it for cross-context behavioural advertising. We have not done so in the preceding twelve months.
How long we keep it
| Data | Retention |
|---|---|
| Order records (including receipts) | 7 years from the order date, to meet tax and accounting obligations |
| Enquiries | 24 months after the last message, then deleted |
| Sign-in codes | Deleted when used or 24 hours after expiry |
| Reviews | For as long as they are published; removed on request |
| Privacy requests | 24 months, as evidence of compliance |
| Server logs | 30 days |
Security
The site is served over HTTPS only. Card data is tokenised by the payment gateway and never stored by us. Gateway credentials are encrypted at rest. Administrative access is password-protected with login throttling, and only the owner and staff who need it for support can see order data. No system is perfectly secure; if we ever became aware of a breach affecting your data we would notify you and the relevant authority as the law requires.
Cookies
We use two cookies, both essential: a session cookie that protects forms against abuse and keeps you signed in to My Account or the admin, and a preference cookie that remembers the display currency you chose. There are no advertising, analytics or social-media cookies, which is why you do not see a cookie banner. Details are in the cookie policy.
Your rights
Wherever you live, you can ask us to:
- Access the personal data we hold about you and receive a copy;
- Correct anything inaccurate (for example an e-mail address typed wrongly at checkout);
- Delete your data, subject to records we must keep by law (order records for tax);
- Restrict or object to processing based on legitimate interests;
- Port your order data to you in a machine-readable format;
- Withdraw consent for anything that relied on it, such as a published review.
Send requests to FinTech@zedwebtech.com or use the privacy request form. We verify requests by replying to the e-mail address on the order, respond within 30 days (45 for California requests, extendable once with notice) and never charge for them. If you are in the EU or UK you may also complain to your national data protection authority.
California residents
Under the California Consumer Privacy Act (as amended by the CPRA) you have the right to know what personal information we collect, use and disclose; to delete it; to correct it; to opt out of its sale or sharing; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights. The categories we collect are identifiers (name, e-mail, IP address), commercial information (orders) and internet activity (server logs), for the purposes listed above. We do not sell or share personal information as those terms are defined in the CCPA, and we do not collect sensitive personal information beyond what is needed to process a payment. You may still record your preference using the Do Not Sell or Share My Personal Information form, and we honour Global Privacy Control signals sent by your browser. Authorised agents may submit requests on your behalf with written permission.
International transfers
Our servers and service providers are in the United States. If you are outside the US, your data is transferred to and processed in the US. For customers in the EU and UK we rely on the providers' standard contractual clauses and equivalent safeguards.
Children
Our products and site are intended for adults. We do not knowingly collect information from anyone under 16; if you believe a child has provided us with data, contact us and we will delete it.
Changes to this policy
When we change this policy we update the date at the top and, for material changes, note them here for 90 days. Continued use of the site after a change means you accept the updated policy.
Contact
ZED WEBTECH · 1615 Miller Rd, Hodges, SC 29653 · Reg. No. 251201-1111328 · FinTech@zedwebtech.com · (839) 273-6762 (Mon–Sat, 9 AM – 6 PM EST).