Genuine, traceable keys
Every licence we sell is a genuine Microsoft retail key purchased through authorised distribution. Each batch has an invoice, and each key is sold exactly once. That sounds like the minimum you should expect — and it is — but a large share of the keys sold online are volume-licence activations, education keys or purchases made with stolen cards. They work on day one and fail later. Ours do not, and if one ever did, the guarantee applies.
Key in seconds, not "within 24 hours"
Pay by card on the product page and the key appears on screen the moment the card is approved — typically four seconds — with a copy in your inbox and the setup guide one click away. Delivery is automated and runs 24/7; it does not wait for someone to wake up. On the rare occasion a product is out of stock, the page tells you before you pay.
A human on the phone
Call (839) 273-6762 during Mon–Sat, 9 AM – 6 PM EST and the person who answers can see your order, your key and the payment record. No ticket number, no bot, no "please hold for the next available agent" loop. For anything that cannot wait for business hours, e-mail is read first thing and the order page is always available.
Fair pricing
Our prices sit below Microsoft's own list prices and well above the grey market, because that is where a legitimate reseller's margin lives. We show the list price we are comparing against on every product card, and the price you see is the price you pay — in US dollars, taxes shown before you confirm, no "handling" line added at the end.
| Licence | Microsoft list | Our price | You save |
|---|---|---|---|
| Office Home & Business 2024 (PC) | $249.99 | $228.99 | $21.00 |
| Office Home 2024 (PC) | $195.37 | $126.99 | $68.38 |
| Office Professional Plus 2024 (PC) | $323.06 | $209.99 | $113.07 |
| Office Home & Business 2021 (PC) | $249.99 | $184.99 | $65.00 |
| Office Home & Student 2021 (PC) | $149.99 | $109.99 | $40.00 |
| Office Professional Plus 2021 (PC) | $238.45 | $154.99 | $83.46 |
A guarantee with teeth
If a key will not activate and we cannot fix it with you, you choose a replacement or a full refund, within 30 days. Unredeemed keys can be returned for any reason within 14 days. Both policies are written down (refund policy, return policy) and we issue refunds the same business day — no "store credit", no restocking fee.
Transparent listings
Each product page shows the edition, the platform, what is included, Microsoft's part number and barcode, the system requirements and a version comparison that tells you when an older version stops getting updates — even when that makes the cheaper product look worse. Our reviews come only from paid orders and are published good or bad.
When we would tell you to buy elsewhere
- You need Office on three or more devices at once and use lots of cloud storage — Microsoft 365 from Microsoft is the better fit. We explain why in this article.
- You are a school or charity — Microsoft's own education and non-profit programmes are cheaper than anything a reseller can offer.
- You need 100+ licences with central deployment — a Microsoft volume licensing partner with Open Value or CSP agreements will serve you better. We will say so when you size the project.
Side by side
| ZED WEBTECH | Marketplace key sellers | Microsoft Store | |
|---|---|---|---|
| Key source | Authorised distribution, one key per licence | Unknown; often volume or regional keys | Microsoft |
| Delivery | Seconds, automated, 24/7 | Minutes to days | Seconds |
| Support | Phone + e-mail, same team that ships keys | Marketplace messaging | Chat / phone |
| Guarantee | 30-day replacement or refund in writing | Varies; often none after activation | Microsoft returns policy |
| Price vs list | Below list | Far below list (which is the problem) | List |
| Identifiers shown | SKU, MPN, GTIN on every page | Rarely | Partial |
| Accountability | Registered SC business, address and reg. no. published | Seller handle | Microsoft Corporation |